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Observation Of Communication Essay Research Paper Observation

Observation Of Communication- Essay, Research Paper


Observation of Communication-


Women are more noticeably shy then men. Non-verbally, their


“body language” seems to communicate feelings of great uncertainty and


self-consciousness. For example, I observed a woman in a bus en route


to the Cherry Hill Mall. Her and a young man sitting directly across


from her were engaged in what was apparently a mutual flirt. But the


man seemed much more confident and cocky than did the female. For one


thing, he was calm and relaxed. The woman, however, kept her arms


folded over a purse that she clung to rather tightly. Moreover, the


female had a strong tendency to look down more often than the


male and although her admiration for him was obvious,– she seemed to


be trying especially hard to conceal it.


Further evidence of greater communicative differences exist


between males and females in various other social settings as well.


Consider, for example, those individual employed in customer


service-related capacities. While in Shoprite, I noticed that female


customer service representatives were more apt to offer immediately


friendly assistance than were the male attendants whom I observed on


another occasion. Males are not as cocky nor as confident in this sort


of situation; their eyes tend to dart around the area while the eyes


of a woman remain focused upon the eyes of the customer. The man seems


to communicate with fewer smiles–apparently they have to get past a


certain “ice-breaking” point before they will feel comfortable with a


genuine look of happiness.


Verbally, the actual process of spee

ch is also quite different


between males and females. The former usually tends to have a more


base-orientated voice and a faster rate of speech while the latter is


more calm and soft-spoken. Men seem to speak more nasally and women


seem to have a better control over the English language. Over the


course of a few days, I noticed hearing significantly fewer “ums” and


“errs” from women than I did from men. This did not necessarily


indicate that they presented themselves more confidently, just with


greater fluency. Men have a tendency to use their hands more often


while speaking than do their female counterparts. In one observed


instance, several men and women had gathered in a local pizzeria and


the amount of hand motions and gesture that the guys were using seemed


to be infinite. One guy practically drew out an entire picture of his


car in the air while describing it to the group of friends. Meanwhile,


the girls’ hands remained on their food or their drink or on the


table. Girls nodded much more than boys– but made no other gesture


with as much frequency.


Finally, it can be inferred from my observations that certain


cultural models causes the witnessed patterns of speaking and


communication. Girls are “taught” to be shy an inferior– and this is


evidenced in their non-verbal coyness while speaking in a one-to-one


situations with males. But men are taught that over-happiness is


“queer” and so smiles are not nearly as common on the male’s face as


they are on the female’s face. Both sexes certainly seem to enjoy


talking– but each is more comfortable in their own different


scenario.

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